Custom Dynamics

• Return Authorization Number A RMAmust be issued before any returns or exchanges can bemade.Wewill not accept any returns without this number. Pleasewrite this number clearly on the outside of the returning package. All returnsmust be received by CustomDynamics within 30 days fromdate of shipment. The Return Authorization Number does not imply a replacement or refund, but only that wewill inspect themerchandise based on your claim. Returnsmust be sent freight prepaid and insured by you. Original shipping and handling charges are not refundable. A photo copy of your invoice showing the invoice number must accompany your return alongwith awritten explanation and a contact phone number wherewemay be able to reach you. It is the responsibility of the customer/installer to verify the correctness of size and application of the parts before installation. All approved refunds will be paid by either Company Check, credit Card Credit, or Account Credit, all to be determined by CustomDynamics. No cancellations, refunds, or exchanges on special order items or customorder items will be allowed. In order for a returned item to be accepted, the returned itemmust be in its original condition (no damage) and returned in its original packaging. Product must be in new condition. No return or exchange onmerchandise that shows signs of having been installed, mounted, scratched, or defacedwill be allowed. Items that receive free shipping and are returnedwill be subject to an $8.95 fee to cover the original shipping costs. All returns are subject to a 15% restocking fee. Claims for missing, lost or damaged packagesmust bemadewithin 48 hours of receipt of shipment. • Warranty LimitedWarranty - CustomDynamics®warrants that products sold hereunder, if maintained and operated under normal conditions, shall be free fromany defects inmaterials andworkmanship for a period of one (1) year from the date of purchase, unless otherwise noted. Some itemsmay contain longer manufactures warranties. Customer is responsible for all return shipping charges. Please include awritten explanation and a contact phone number wherewemay be able to reach you alongwith your return. Nowarrantywhatsoever will be valid if the defect was caused by customers abuse, negligence, and/or mishandling. All merchandise sold by CustomDynamics is only subject tomanufacturer’s warranty, if any, and are subject to submission to themanufacturer for approval for repair or replacement of merchandise. Customer, however, will be responsible for shipping and handling fees. No labor or inconveniencemay be included in any claims. Please note, if the item is tested and found not to be defective, the customer will be charged a shipping fee to reship the item, we encourage you toworkwith us to trouble shoot any problemyoumay be having before sending an itemback. • Privacy CustomDynamics® does not sell or in anyway distribute its customers’personal information. Your personal information will always remain confidential. • UPS Shipping Notice UPS charges a re-route fee for incorrect address, if you enter your address incorrectly and this results in a UPS re-route, your order will be subject to an additional charge. If a customer calls UPS andmakes changes to the original address, any resulting UPS surcharges and re-route fees will be passed on to the customer. • State Laws Check your local and state laws regarding the use of LED accent lightingwhile riding, some states do not allow the display of blue or red lights when riding. • Disclaimer CustomDynamics® shall not be liable for any consequential or incidental damages whatsoever. CustomDynamics® liability is limited to replacement of the item(s) purchased. Unless otherwise noted, all items are NOT DOT approved and are only for off road or showuse. Use of these productsmay be limited, regulated, or prohibited in your state, please checkwith all applicablemotor vehicle code and laws before installing. The information containedwithin this is intended to provide information about products available from CustomDynamics. All reasonable efforts have beenmade to ensure the accuracy of the information. However, CustomDynamics cannot be held responsible for any errors and does not warrant the accuracy and reserves the right tomake changes to the catalog and its functions at any timewithout notice. 81 4